WestJet and TELUS launch biometric boarding program
WestJet has successfully tested a new biometric boarding system at Calgary International Airport. The trial took place on November 24, when passengers on WestJet flight 8901 were screened with new facial recognition as they boarded their plane at gate 88.
The system is the result of a collaboration between WestJet and TELUS. Embross manufactured the biometric hardware used to screen passengers, while one37 and Oaro helped TELUS create the identification platform that was used for the trial. In this regard, one37 was primarily responsible for the development of the application itself, while Oaro provided the group with document recognition technology.
The completed Trusted Boarding program is essentially a digital identity wallet. Passengers are asked to download the TELUS app first, then download ID before going to the airport. The app will confirm that the document is genuine and store it in a digital wallet on that user’s smartphone.
Each user can then choose whether or not to share the document stored in the wallet with other parties. Those sharing with the airport will be allowed to board a plane with only a facial recognition scan that compares a new passenger photo to the document stored in the wallet. In doing so, the application allows a contactless and simplified passenger experience.
WestJet hopes to work with the Government of Canada to expand the program. The app is available for iOS and Android devices and gives users full control over their personal information, as they can choose when to share and revoke the other party’s access privileges after their activity is complete. The solution complies with the privacy regulations of PIPEDA.
âThe travel experience is evolving to include many contactless processes and WestJet is innovating to ensure that our guests’ travel improves to become smoother and more efficient, while putting safety above all else,â said the deputy. – WestJet Executive Chairman and CIO, Stuart McDonald.
This news reflects the growing interest in contactless screening technology at airports. US Customs and Border Protection rolled out its face-based simplified arrival system at preclearance airports across Canada, while Air Canada began offering biometric boarding on select flights to the United States. in December 2020.
November 29, 2021 – by Eric Weiss