Post-pandemic business strategies

According to information from the US Travel Association, travel and accommodation reservation expenses in the United States was reduced by 41% and 77%, respectively, year-on-year due to COVID-19. Although pandemic control has dramatically reduced international travel, about 80% of U.S. travelers have still arranged domestic travel, and two-thirds of U.S. citizens have planned their annual vacation by the end of the year.

Many hotels having contacts with TRIPBNB express their needs adjust their hotel strategies from the consumer’s point of view to face the highly competitive accommodation market. Neither low-cost competitions nor massive ineffective advertising can be the long-term strategy for hotel operations. Understanding travel and competitors is the key to survival in a highly competitive market.

Gradual technological change is taking place in the travel industry. It aims to develop active operations (satisfaction) and long-term sponsorship (loyalty) in travel and the customer’s point of view decides both. TRIPBNB analyzes customer service feedback with AI. With a deep understanding of customer feelings and language, he captures truly valuable insights from ambiguous or metaphorical customer comments for travel companies to take effective countermeasures.

Untrustworthy online reviews

Many determine their travel destinations from the reviews of others, including locations, restaurants, or accommodations. People Maybe you knew that some comments are not the whole truth, some are offensive comments made by competitors, some are emotional releases of individuals and some are advertisements claiming how great the advertiser is . When they or they find out that everything is not as good as noted, the the mood for travel was ruined.

Access statistics show that 85% of US citizens plan to travel to meet their children’s travel expectations; 82% of US citizens believe travel can release stress and relax them; 81% of US citizens hope to keep fond memories of their travels. All of this data shows the importance of one thing: don’t let unreal evaluations or complaints or comments ruin the trips.

Vienna, Austria launched the “Unrating Vienna” campaign because of unreal comments. In the campaign, they used real customer reviews. For example, some have given the Leopold Museum a star and said in the comment “The paintings are disgusting”. Indeed, the museum has a collection of works by the most eminent Austrian artists, such as Egon schiele and Gustav Klimt, who are world famous.

According to statistics, 59% of American families determine their travel destinations (accommodation) and their planning (restaurants and activities) with travel websites (TripAdvisor, Booking, Expedia, trivago, etc.). Travelers certainly don’t want their trips to be ruined by such questionable comments. So how can we people judge the authenticity of the information contained in each of the 702 million comments without wastegvprecious time? After all, you’re going on a trip rather than a research project, right??

Travel booking startup Tripbnb.com performs in-depth data analysis, emotional analysis and semantic analysis of reviews on travel websites with AI to prevent travelers from getting those 702 million comments wrong. Direct analysis of big data is TRIPBNB’s strategy to eliminate unreal ratings, false advertisements and ambiguous comments. TRIPBNB provides travelers with scan results to save valuable time and have a great trip.

Tripbnb official website ：https://tripbnb.com/

SOURCE Tripbnb.com