Capital One rolls out new enhancements to its travel booking program – Forbes Advisor
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Capital One leads the pack when it comes to credit cards and travel booking benefits. Now, eligible Capital One cardholders will be able to choose the option to cancel an eligible flight for any reason on Capital One Travel for a nominal fee. Since the start of the pandemic, it’s not uncommon to have to pivot on your travel plans at the last minute. Adding optional “cancellation for any reason” (CFAR) coverage when booking could potentially save travelers hundreds of dollars if plans suddenly change.
How it works?
For a small upfront fee, customers will be able to cancel flights booked on Capital One Travel for any reason up to 24 hours before their first scheduled departure and recover most of the cost of their ticket. Cancellation only takes a few clicks, no questions asked. Most airlines allow you to cancel without penalty within 24 hours of booking, but separately purchased “cancel for any reason” travel insurance is often the only way to cancel your flight so close to departure without pay big penalties. Even some airlines’ flexible cancellation policies will often “refund” you in the form of flight credit rather than cash.
The cost of the option to cancel a flight booked through Capital One Travel varies and is dynamically priced based on a number of factors including flight booking time, flight route and departure date, but it will be lower. than traditional airline cancellation fees, which can range from $0 to several hundred dollars depending on the type of ticket booked and whether you cancel or cancel and rebook. The exact price of the option to cancel a flight for any reason will be made clear during the booking process on Capital One Travel, a Capital One spokesperson confirmed in an email to Forbes Advisor. .
Many Venture and Spark cardholders value Capital One Miles for their versatility. Offering a way to use points to credit the statement for any travel purchases you’ve already made, Venture and Spark Miles can be applied to any qualifying travel purchase. You also have the option to transfer miles to a number of travel partners, including a new partnership with Virgin Red which was announced alongside the Cancel Booking for Any Reason feature.
The issuer continues to enhance the benefits of its travel portal, having announced its September 2021 partnership with booking engine Hopper, a popular travel tracking and price forecasting app that allows customers to purchase at the best possible price.
In addition to following you and encouraging you to buy at the best time, Capital One Travel also includes free protection against price drops. This handy little feature will monitor your flights and refund you if your flights become cheaper between purchase and takeoff. In future versions, the portal will also offer this functionality for hotels and rental cars.
The Capital One Travel portal and its benefits are currently available to the following cardholders:
Goodies for those on the go
Capital One previously announced the deployment of three airport lounges: Dallas-Fort Worth (DFW) which opened in November 2021, Denver International Airport (DEN) and Dulles International Airport (IAD) ahead both open in 2022. Features like Peloton bikes and custom-branded toiletries are above the fold details, but the most impactful offering may be one of the most mundane.
One of the details of the lounge is the addition of take-out options for travelers who have short layovers or just want to grab a snack for their next flight.
“From our research, we have found that most lounges today focus only on longer stays as opposed to more common and shorter stays and few succeed in meeting traveler standards when it comes to selecting food and comfortable, quiet places to relax or work,” Capital One vice president Matt Knise said in a statement to Forbes Advisor.
While that might seem like a small improvement, anyone who’s endured a 90 minute wait for the Centurion Lounge while managing a 60 minute layover understands the value proposition. Not to mention that most airline lounges generally prohibit or at least discourage take-out food and drink. Add to that the much lower annual fee than other lounge passes and Capital One’s lounge network could generate real interest.
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Consumers have been trained to read “improvement” as “devaluation,” but Capital One’s suite of changes to its travel booking program in recent months is a net positive. Between the latest Cancellation for Any Reason coverage option, Price Prediction Tool, and Price Protection, booking through the Capital One portal offers value for almost anyone looking for the best value. -prices on their flights, including those who want the comfort of knowing that their plans can change at the last minute, without incurring large expenses.